On this week’s show, we spoke with Pino Di Ioia, CEO @ BeaverTails . As a franchisee, Mr. Di Ioia operated Montreal BeaverTails franchises from 1988 to 2010 and developed the management operating systems and training manuals used to coordinate approximate 300 yearly staff members. He has extensive experience with various restaurant operations and has developed a strong understanding and relationship with both equipment and food suppliers to the industry. His exposure to the leisure food industry over the past decade has allowed him to cultivate contacts and a broad understanding of the leisure industry. Pino is responsible for overall leadership of the BeaverTails team as well as setting and servicing relationships with prospective Franchisees, multi-unit developers, and real estate associates.
On the show, we spoke about:
- Pino’s philosophy on learning and curiosity
- BeaverTails’ focus on the customer
- The key inflection points in the company’s strategy
- Their understanding of their products and how that impacts the brand
- How they are innovating in a very traditional space
Pino is a true gentleman and provided some great insights about running an international business. I’ve been a customer since a young age and really appreciated Pino’s strategic thinking. Enjoy the conversation!
Let us know what you think. What types of guests would like to see on the show? What topics interest you the most? Send me your thoughts at firstname.lastname@example.org